Electronic documents can pose problems for us, as they contain electronic signatures and seals and the original is not physically issued to the client by the issuing authority. In general, if the organisation does not issue public documents with live signatures and seals , we can accept electronic signatures and seals for authentication and apostille. You can also accept multiple print outs of the same document (for example, divorce documents from Australian courts with computer generated seals).
We will request that the client log on to their phone and forward to us the link. We will then download their document from the official site or portal. This will help us to ensure its authenticity.